Rest assured it is business as usual at MUA, and that our auction calendar remains unchanged and we are continuing with our upcoming auctions. As a precautionary measure to help against the spread of Coronavirus (COVID-19) and to protect our customers and employees, we are wanting to highlight to you the variety of ways that you can take part in our auctions from the comfort of your own home or office.
Viewing an auction
All the information that you need to know regarding our auctions and lots is available via our website. All our auctions are listed on our website. Here you can:
- View all the lots with their descriptions and images
- Download PDF catalogues
- Leave bids
- Watch the sale live
- Live chat
Bidding at auction
There are a variety of ways that you can participate in our auctions. Simply register once to create an account, and then bid for any auction you are interested in.
Live online bidding
With a live video feed from the auction room, MUAs’ own bidding platform allows you to watch, listen and bid from anywhere in the world with no additional online bidding fees.
Pre-Bid | Leave a commission or absentee bid
You may wish to leave a Pre-bid; commission (or absentee) bid. This can be done via the online lot listing through your online bidding account. If you do not have an online account yet, please register here. Additionally, pre bidding allows more flexibility whereby bidders can place pre-bids on some items and logon to the live auction for more active bidding on an item(s).
MUA offers you the opportunity to request additional information regarding a Lot, in light that you may be taking precautions against CoronaVirus and travelling. You can ask about general condition and ask specific questions you might have about a Lot in addition to that provided in our catalogues and on our website. Simply make a request by contacting our Sales Department: +44(0)28 79469564| firstname.lastname@example.org
Selling at MUA
If you are wanting a free valuation, you can request a valuation via our online form. Alternatively, you can email our Valuations Department with details and images: email@example.com
Measures you can take if attending MUA in-person
Our priority is to protect our customers and employees. If you are attending our salerooms and offices, we ask that you pay attention to your own personal hygiene. As the government and NHS advice recommends:
- wash your hands with soap and water frequently
- use hand sanitiser gel when entering the premises and during viewing and auctions
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin straight away and wash your hands afterwards
- try and avoid contact with people who are unwell
- do not touch your eyes, nose or mouth if your hands are not clean
We also ask that if you have visited one of the specific areas detailed on the government website in the last 14 days you should self-isolate and call NHS 111 whether or not you are showing any symptoms or even mild symptoms. If you have visited MUA within the last 14 days and are subsequently diagnosed as having contracted Coronavirus or have been in close proximity with someone who has been diagnosed, please contact MUA immediately.
MUA are dedicated to providing you with the same level of service and care, and so if you have any queries or are wanting additional information regarding our auctions and services, please contact: +44(0)28 79469564| firstname.lastname@example.org
We are keeping a close eye on the situation and how it develops and will keep this information up to date with the World Health Organization WHO.